It's never a good time. A pipe splits behind the kitchen units, the boiler cuts out on the coldest night of the year, or the toilet won't stop overflowing and the water's heading for the carpet. You don't need a lecture on what went wrong – you need someone who can stop it, fast, without turning your home upside down in the process.
That's the job. We isolate the leak, make the situation safe, and work out what's actually failed before touching anything else. Good emergency plumbing isn't rushed guesswork – it's knowing where the stopcock is in an older Macclesfield terrace versus a newer build in Poynton, spotting the real cause rather than just the symptom, and leaving the job clean and neat once it's sorted, not adding a second mess on top of the first.
On the day, you'll get a straight answer on timing when you call, not a vague promise. An engineer turns up with the tools and parts to deal with most common emergencies on the spot – burst pipes, radiator failures, boiler breakdowns, gas fitting issues – and talks you through what's happened in plain terms before starting any work.
ODEM Plumbing and Heating has built its name in Macclesfield on turning up when it matters and doing the work properly first time. Customers come back to us for boiler repairs, radiator repairs and emergency call-outs because the job gets done to a high standard, with sound advice thrown in and no mess left behind. We cover Macclesfield, Poynton and Wilmslow, and we're set up to answer the phone whatever the hour.
Ring 07780910943 and tell us what's happening. We ask a few quick questions to understand the problem and how urgent it is.
You'll get honest guidance on what to do in the meantime – where the stopcock is, whether to isolate the boiler – and a clear idea of when help will arrive.
We assess the fault on site, explain what's wrong in plain terms, and get to work stopping the damage before it spreads further.
Wherever possible we fix it there and then. If parts are needed we'll say so upfront, and either way the work area is left clean and neat when we go.
Plumbing emergencies don't check the clock, so neither do we – calls are taken every day of the week, any hour.
Years of working on homes across Macclesfield, Poynton and Wilmslow means we know common setups and common faults, which speeds up the fix.
Customers regularly mention the high quality of the work and how clean and neat we leave things – even under emergency pressure.
Every day of the week, round the clock – when a pipe bursts at 3am, we're reachable, not sending you to voicemail.
A 5-star rating from 81 reviews in and around Macclesfield speaks to consistent, reliable work rather than a one-off good day.
Customers mention the sound advice they get alongside the repair – you'll understand what went wrong and what's been done about it.
Recent work by ODEM Plumbing and Heating




It depends where you are and what's happening, but we treat genuine emergencies – burst pipes, no heating in cold weather, flooding – as priority call-outs across Macclesfield, Poynton and Wilmslow. Call and we'll give you a realistic timeframe straight away rather than leaving you guessing.
Anything causing ongoing damage or leaving you without heating or water: burst or leaking pipes, a boiler that's completely gone, an overflowing toilet, or a radiator failure in winter. If in doubt, call and describe it – we'll tell you honestly whether it needs an immediate visit.
Most common emergencies – leaks, radiator faults, many boiler faults – can be sorted on the first visit. Occasionally a part needs ordering, in which case we'll make things safe first and explain exactly what happens next.
Yes, we regularly attend emergencies in Poynton and Wilmslow as well as Macclesfield itself. Give us your location when you call and we'll confirm we can get to you.
We handle gas fitting problems as well as plumbing. If you smell gas, leave the property, call the National Gas Emergency number first, then get in touch with us so we can attend once it's safe to do so.
We're set up to take emergency calls at any hour as standard. For exact costs on your specific situation, it's best to call and ask directly – we'll always be upfront before any work starts.
ODEM Plumbing and Heating answers calls day and night across Macclesfield, Poynton and Wilmslow. Don't wait and watch it get worse.
Based at 3 Grasmere, Macclesfield, and covering Macclesfield, Poynton and Wilmslow, ODEM Plumbing and Heating is on the phone every hour of every day. Call 07780910943 or email [email protected] and we'll get straight back to you.
📍 3 Grasmere, Macclesfield SK11 8PL
| Sunday | 0:00 – 24:00 |
| Monday | 0:00 – 24:00 |
| Tuesday | 0:00 – 24:00 |
| Wednesday | 0:00 – 24:00 |
| Thursday | 0:00 – 24:00 |
| Friday | 0:00 – 24:00 |
| Saturday | 0:00 – 24:00 |